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How to write a restaurant employee manual

An operations manual should act as an instruction manual for your establishment. It should be freely available for all staff at all times, as a reference and guide. Listed below are the sections, forms and templates included in the Successful Bar Secrets Operations Manual Template pack. They are designed to help you achieve greater levels of customer service, productivity and profitability in your venue.
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Components Of A Bar Or Restaurant Operations Manual

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Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. Our research from over 1, restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Okay, that might be a stretch. But it will help get employee-manager relations off on the right foot, and show new staff they have the training and support from their team to learn and grow. Think of your employee handbook as a welcome to your restaurant.
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The Standards of Conduct describe the expected actions and behaviors of employees while conducting Company business. This Your Company Name Employee Handbook is not a contract of employment nor is it intended to create contractual obligations for the Company of any kind. The policies and procedures outlined in this handbook will be applied at the discretion of Your Company Name.
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An effective restaurant employee manual helps eliminate the many miscommunication problems that can plague an eatery and drive customers away. In addition to general workplace rules with which many servers, busboys and cooks may not be familiar, your manual can detail how staff at your restaurant should perform. Any employee manual should include fundamental requirements that help protect your business legally. These items include safety and harassment policies, grievance procedures and confidentiality requirements, which include employees not discussing salary or wages.
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