The global pandemic has changed the way we communicate —not just with our colleagues and loved ones but with clients as well. And as we go more and more online, there are certain rules and etiquette that we need to be aware of in order to come across the way we intend to when conducting business online. In fact, many cliche, or common phrases may actually make you look weak in an email, rather than confident and courteous. Looking to improve your perception in your email communications? We are often polite when we mean to be direct. You have to respect yourself and assert yourself as part of the team.
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